CaloCoach
Terms of Use
Terms and conditions for using our website and services.
Last updated: 31 January 2026
Welcome to CaloCoach ("we", "our", or "us"). These Terms of Use ("Terms") govern your access to and use of our website at www.calocoach.co.uk (the "Website"), including any digital products, content, and services we offer.
By accessing or using our Website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Website.
CaloCoach is operated by Calocoach Ltd (Company No. 15933387), a personal training and nutrition coaching business registered in England and Wales. Our registered office is at 45 Freshwater Drive, Weston, Crewe, England, CW2 5GR.
You may use our Website for lawful purposes only. You agree not to:
You must be at least 18 years old to use our Website and purchase our products. By using the Website, you represent that you are 18 or older.
We offer digital products (e-books and guides) for sale through the Website. When you purchase a digital product:
All prices are listed in British Pounds (GBP) and include VAT where applicable. Prices are subject to change without notice, but changes will not affect orders already placed. Payment must be made in full at the time of purchase.
Important: All sales of digital products are final. Due to the nature of digital downloads, we cannot offer refunds once you have been provided access to download the product.
By completing your purchase, you acknowledge that:
If you experience technical difficulties downloading your purchased product within 7 days of purchase, please contact us at hello@calocoach.co.uk and we will assist you. We are not responsible for:
When you purchase a digital product, you receive a personal, non-exclusive, non-transferable license to use it. You may:
You may not:
When you sign up for our newsletter or coaching waitlist, you consent to receive marketing emails from us. You can unsubscribe at any time by:
Your email address will be managed through Mailchimp in accordance with our Privacy Policy.
We may direct you to FitBudd, a third-party nutrition and fitness app platform, as an option for receiving personal coaching services. Important:
Our Website may contain links to third-party websites (including social media, payment processors, and other services). We are not responsible for the content, privacy practices, or terms of use of external sites. We encourage you to review their policies before providing any personal information.
All content on this Website, including text, images, logos, graphics, videos, and digital products, is owned by Sophie Gillum-Webb or licensed to us and is protected by UK and international copyright laws.
You may not reproduce, distribute, modify, or create derivative works from any Website content without our express written permission.
CaloCoach and all related logos and branding are trademarks of Sophie Gillum-Webb. You may not use our trademarks without prior written consent.
Important Medical Disclaimer:
The content provided on this Website, including in our e-books, guides, and other materials, is for informational and educational purposes only. It is not intended as a substitute for professional medical advice, diagnosis, or treatment.
Before making any changes to your diet, exercise routine, or lifestyle:
Sophie Gillum-Webb is a qualified personal trainer and nutrition coach, but is not a doctor or registered dietitian. The information provided should not be relied upon as medical or nutritional advice specific to your individual circumstances.
Results Disclaimer: Individual results may vary. Success depends on many factors including individual commitment, consistency, starting point, genetics, and overall health. We do not guarantee specific results.
Our Website and all content, products, and services are provided "as is" without warranties of any kind, either express or implied, including but not limited to:
To the fullest extent permitted by UK law, we exclude all liability for:
Where we cannot exclude liability under UK law, our total liability to you for any claims arising out of or related to your use of the Website or our products shall not exceed the amount you paid us for products in the 12 months prior to the claim.
Our liability for:
You acknowledge and agree that:
You agree to indemnify, defend, and hold harmless Sophie Gillum-Webb, CaloCoach, and our affiliates, partners, and service providers from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information in compliance with UK GDPR and the Data Protection Act 2018.
By using the Website, you consent to our collection and use of personal information as described in the Privacy Policy.
We reserve the right to modify these Terms at any time. When we make changes, we will:
Your continued use of the Website after changes are made constitutes your acceptance of the updated Terms. We encourage you to review this page periodically.
We reserve the right to suspend or terminate your access to the Website at any time, without notice, if we believe you have violated these Terms or for any other reason we deem appropriate.
Upon termination:
These Terms are governed by the laws of England and Wales. Any disputes arising from or relating to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you are a consumer resident in Scotland or Northern Ireland, you may bring proceedings in your local courts.
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and CaloCoach regarding your use of the Website and supersede all prior agreements and understandings.
Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. Any waiver must be in writing and signed by us.
If you have any questions about these Terms of Use, please contact us:
Email: hello@calocoach.co.uk
Legal/Privacy inquiries: privacy@calocoach.co.uk
Nothing in these Terms affects your statutory rights as a consumer under UK law. For information about your consumer rights, visit Citizens Advice or contact the Trading Standards.